CareHub vs Credible for Residential Documentation
Credible is built for behavioral health agencies and clinical billing. CareHub is built for DD waiver providers who need simple, compliance-focused documentation for their programs.
Try CareHub FreeWhy DD Waiver Providers Look for Credible Alternatives
Credible (now Qualifacts Credible) is an EHR platform designed for behavioral health organizations. It handles clinical documentation, billing, and reporting for outpatient and community behavioral health programs. Some DD waiver providers end up using Credible because their parent agency chose it — but it's not designed for DD waiver operations.
Built for clinical behavioral health, not residential services
Heavy on billing features that residential staff don't use
Complex interface designed for clinicians, not DSPs
Expensive for small DD waiver providers
Documentation workflows don't match group home operations
How CareHub Compares to Credible
| Feature | CareHub | Credible |
|---|---|---|
| Primary focus | Residential services | Behavioral health / clinical |
| Daily residential logs | Core feature | Not a primary focus |
| Incident reporting | Residential-structured | Clinical incident tracking |
| Ease of use for DSPs | Built for direct care staff | Built for clinicians |
| Billing features | Not included (focused) | Core feature |
| Pricing | Affordable for small providers | Enterprise pricing |
| Setup time | Simple onboarding | Lengthy implementation |
| Virginia DBHDS alignment | Built in | General compliance |
| Medication administration (MAR) | Full MAR with voice-assist | Clinical-focused |
| Geolocation clock-in | Built in | Not available |
| AI writing assistance | Smart Rephrase built in | Not available |
When CareHub Is the Better Choice
You run group homes or sponsored residential — not outpatient clinics
Your staff are DSPs who need simple, quick documentation tools
You need residential compliance features, not clinical billing
You want affordable software that does exactly what you need
You want DBHDS-aligned documentation for Virginia programs
Ready to simplify compliance?
Try CareHub free for 7 days and see if it's the right fit for your program.
Try CareHub Free