Documentation and compliance software for residential, community engagement, day support, and respite providers — built by someone who knows the industry and has lived it.
Residential, community engagement, day support, respite — not generic healthcare software. Available in all 50 states.
Lease, program rules, RCA, incident, fire-drill — the documents state surveyors actually ask for.
Open it in any browser. New features ship continuously — no app store, no IT department.
Tiered monthly pricing, no per-bed fees, no per-user games. Free migration when you switch.
Most DD waiver providers still rely on:
This leads to missed documentation, staff confusion, and stressful audits.
When documentation isn't organized and complete, citations happen.
CareHub replaces paper, spreadsheets, and clunky healthcare software with one platform built around how waiver programs actually operate. Click a tab below to explore.
Daily notes, shifts, individuals, homes — the bones of every shift.
Staff write notes from their phones at the home or in the community — no transcription, no waiting for end-of-shift paperwork.
Speak or type a plain-English summary of the shift; CareHub fills out the daily-note form for you.
Managers see what's been documented across every home as it happens — not days later when an audit hits.
Verify staff are at the home or in the community when they clock in. Quiet by default, helpful when it matters.
One staff member, one individual, multiple homes — assignments stay in sync across the dashboards and reports.
CareHub takes the guesswork out of figuring out what's missing and who's responsible. No more chasing DSPs who forget to do notes — CareHub tells you exactly when notes are missing and who needs to complete them.
CareHub was built around real waiver service workflows — not hospital operations. Hover any tile to see what we mean.
CareHub alerts you to missing documentation in real-time, so nothing slips through the cracks before an audit.
Staff complete notes directly from their phones in minutes — no paper forms, no transcription, no delays.
Managers see exactly what's been documented and what's outstanding across all homes and staff.
All your documentation is organized and searchable — pull up any record instantly when surveyors arrive.
No more binders, scattered files, or last-minute scrambles. Everything lives in one secure, accessible system.
Staff document right from their phones — at the home, in the community, wherever they're providing support.
See what's happening across all your homes right now — not days later when it's too late to fix problems.
Know exactly who documented what and when — with timestamps and user tracking on every entry.
Your data is encrypted, backed up, and accessible from anywhere — no servers to maintain or files to lose.
CareHub ships continuously. These are the changes residential and waiver providers have been asking for, in plain language.
Download the lease section or the program-rules acknowledgment from any submitted admission packet on its own — useful when surveyors or family members ask for those documents separately.
Staff can now record whether a PRN medication was effective an hour after administration, including notes and an effectiveness rating, all from the same MAR cell.
Two new green / amber / red signals — Lease Signed and Program Rules Acknowledged Separately — surface gaps across every active resident at your group, sponsor, virtual hub, and supported-living homes.
Daily-note exports now include every PCP outcome with its progress notes inline, so a regulator or QIDP can see what was addressed on a single shift without flipping between systems.
The residential lease section in the admission packet now includes the Virginia Statement of Tenant Rights acknowledgment, a Legal Assistance article, and the right-to-protection-from-eviction language DBHDS expects.
Inviting one staff member to multiple homes at once now creates a separate pending invite per home so the admin doesn't have to do it one at a time.
When you reassign or remove an individual from a home, the dashboard's Notes Coverage Today panel updates immediately instead of holding onto the old assignment.
Want the running log? Every CareHub user sees an in-app updates feed on their dashboard the moment new features ship.
You may have wondered — why isn't CareHub a downloadable app on the App Store or Google Play?
We designed CareHub for continuous improvement. As a cloud-based platform, we deliver new features, enhancements, and compliance updates the moment they're ready — without you ever having to download, install, or manage updates yourself.
New features and improvements are available immediately — no downloads required.
Your platform stays up-to-date with the latest compliance requirements automatically.
No app updates to manage, no storage space needed — open your browser and go.
Agile development in action. We listen to provider feedback and continuously refine CareHub — so you always have the best tools without lifting a finger.
Waiver providers have options like Therap, Lauris, CareSoft, Credible, and others. Here's why CareHub stands apart.
We're not trying to be everything to everyone. CareHub is laser-focused on what DD waiver providers need — simple documentation, clear compliance tracking, and a system your staff will actually use.
CareHub serves providers across all DD waiver service types:
If you provide DD waiver services, CareHub is designed for you.
DSPLife TrainingHub and CareHub have transformed our operational workflow. The platforms seamlessly streamline everything from initial staff onboarding and compliance training to the real-time monitoring of ongoing care and services.
By utilizing both modules, we have reduced our reliance on physical paperwork and are well on our way to achieving a completely paperless office. The user interface is exceptionally intuitive. It is far more user-friendly for both administrative staff and Direct Support Professionals (DSPs) than any system we have used previously.
Our staff appreciates having more training available online. This flexibility allows them to complete required courses with ease on their own schedules, eliminating the need to wait for in-office sessions. Additionally, documenting progress notes is now much simpler for our DSPs. This streamlines the administrative review process and makes incorporating data into quarterly reports effortless.
Having an EHR system built specifically around DBHDS regulations and service requirements makes compliance much easier to maintain. What truly sets DSPLife apart, however, is their customer support. The responsiveness from their team has been amazing, consistently delivering a level of care and speed that goes far beyond any other service provider in the industry.
We have already recommended DSPLife EHR to our sister agency, and we highly recommend it to any service provider operating under DBHDS guidelines.
Try CareHub free for 14 days and see if it's the right fit for your program.
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